Free Shipping

Enjoy free worldwide shipping and returns on orders over $29, with customs and duties taxes included.

Free Returns

Free returns within 15 days, please ensure items are in undamaged condition.

Support Online

We support customers 24/7; send your questions to hello@lunaandlark.com and we will resolve them.

Frequently Asked Questions

What is your return and exchange policy?

We want you to love your purchase! If you're not completely satisfied, you can return or exchange items within 15 days of receipt. Products must be unworn, unwashed, and undamaged. To initiate a return or exchange, please contact our customer service team with your order number and reason for the return. Once approved, we'll provide instructions for sending the item back. Refunds will be issued to the original payment method within 5-7 business days after we receive the returned item.

How long will it take to receive my order?

We aim to process all orders within 1–2 business days. Once shipped, delivery typically takes between 5–10 business days worldwide. Please note that delivery times may vary depending on your location and external factors.

What payment methods do you accept?

We accept a variety of secure payment options, including major credit and debit cards (Visa, MasterCard, American Express), digital wallets like PayPal, Apple Pay, and Google Pay, as well as Buy Now, Pay Later services such as Klarna. All transactions are encrypted to ensure your information remains safe.